In today’s fast-paced business environment, efficiency and seamless communication are paramount. At Tetra Networks, we understand the challenges you face every day when juggling multiple tools and systems.
That’s why we’re thrilled to introduce our HubSpot CRM Integration service, designed to revolutionise your customer interactions and streamline your sales process.
Why CRM Integration Matters
A robust Customer Relationship Management (CRM) system is essential for managing customer interactions, tracking sales, and improving customer service. However, when your CRM isn’t integrated with your phone system, valuable time and opportunities can be lost.
Our HubSpot Integration bridges this gap, offering a seamless connection between your phone system and HubSpot.
Enhance Customer Interaction
Imagine having instant access to customer details while on a call, without the hassle of switching windows. With our integration, this becomes a reality. By linking your phone system directly with HubSpot, you can view and update customer records in real-time.
This ensures that you have all the relevant information at your fingertips, allowing for more personalised and effective communication.
Streamline Communication with Click-to-Call
Efficiency is key in any sales or support role. Our Click-to-Call functionality simplifies the process of making outbound calls. Simply hover over any telephone number within HubSpot, and make a call with a single click. This not only saves time but also logs the call directly in the customer’s HubSpot record, keeping all your communications centralised and up-to-date.
Experience the Convenience of Screen-Pop
The Screen-Pop feature is a game-changer for customer service. When an incoming call arrives, it is displayed within HubSpot, allowing you to answer, hold, resume, transfer, forward, or end directly from the interface.
Auto-detection links the call to the customer’s record, providing a smoother experience. This feature not only enhances productivity but also improves customer satisfaction by reducing wait times and streamlining your customer interactions.
Manage Calls Efficiently
Our integration makes managing calls a breeze. Easily transfer or forward calls to colleagues with just a few clicks. The system shows the availability status of your team members, ensuring calls are directed to those who are free. This improves response times and enhances overall customer service.
User-Friendly Dialpad
Our integration includes a versatile dialpad, allowing you to manually enter and call telephone numbers. Whether you prefer touch-screens or keyboard entry, the dialpad adapts to your preferred hardware setup, providing a seamless dialling experience.
Stay on Top with Call Log
Speed up your record-keeping with our optional call log feature. Calls can be automatically logged against a contact’s record in HubSpot, either when the call starts or ends. This ensures that all interactions are captured and easily accessible for future reference, helping you stay up to date.
Ready to Revolutionise Your CRM Workflow?
At Tetra Networks, we’re dedicated to helping businesses enhance their communication processes and improve customer satisfaction. Our HubSpot CRM Integration is designed to save time, boost sales, and elevate customer service by seamlessly connecting your phone system with HubSpot.
Interested in seeing how it works? Book your free demo today and discover the difference our integration can make for your business.
