Tetra Networks Ltd

BT ISDN Switch off: Make sure your business is future-proofed.

BT is switching off PSTN and ISDN in 2025. It’s time to take a look at what needs to be done to future proof your business! Starting in 2020, BT is going to start switching off its PSTN and ISDN networks in favour of IP voice services. The switch is estimated to be completed in […]

How a business telephone system helps improve your customer service

Is it said that for every customer who complains there are 26 who remain silent. 82% of customers leave a company because of bad customer service whilst up to 86% will pay more for good customer service. 96% of unhappy customers don’t complain and a customer is 4x more times likely to defect to a competitor if the […]