In the UK, call recording were governed by the Data Protection Act (DPA) 1998, this Act has been replaced by General Data Protection Regulation (GDPR) which basically tightens up the existing DPA requirements. What is GDPR? GDPR is a fairly new rule that governs the collection of personal data. The GDPR regulations have replaced […]
Business telephone systems have been stuck in an age without call recording, and we’re beginning to ask why? Thanks to advent digital technology it’s now easier and more cost effects to record calls. This article will detail six reasons why your business telephone systems need call recording. Resolves Disputes The office can often become […]
Adding the facility to digitally record incoming, and outgoing business calls is now easy and economical, even for smaller companies. In this short article, we are going to explore the six most compelling reasons for business telephone call recording. After reading it, you’ll be better informed and able to make an informed decision about whether […]