In today’s digital world, many businesses there is still a place for print advertising, but how do you know which adverts work and which don’t? Let’s compare a range of different options and consider which one offers the most accurate and cost effective solution for a business like yours. Ask the customer? When a customer […]
Is your business still running on a traditional, fixed-line phone system? If the answer is yes, then it’s probably time to consider switching to a modern VoIP system. Not only will a modern IP Phone system save you money, but it will also improve your companies productivity, allowing you to compete with larger organisations. […]
Adding the facility to digitally record incoming, and outgoing business calls is now easy and economical, even for smaller companies. In this short article, we are going to explore the six most compelling reasons for business telephone call recording. After reading it, you’ll be better informed and able to make an informed decision about whether […]
Does your company ever make callers “hold” until an operator becomes available? If so, have you ever wondered what impact that has, and how you could reduce any adverse effects? USA Business Telephone Today attempted to answer this question by conducting an experiment in which 30,000 callers were put on hold for exactly one minute […]