As 2015 draws to a close, many business owners like you are asking the question “Is my business outgrowing its current telephone solution?” Recent changes in technology mean that ISDN is no longer the best alternative for most companies. The new kid on the block is called SIP Trunking, and it offers business users a […]
Meridian provide such a wide range of business telephone related services that it’s impossible for our customers to remember everything that we do. That’s why, from time to time, we like to remind you about our latest and most popular services. In this edition, we’d like to focus on mobile matters. We offer networks […]
Despite the growth of online shopping, email and text messaging applications, the telephone is still a crucial business tool for businesses in and around Hampshire. Modern business telephone systems can now do much more than just make and receive calls. Take a glance at the apparently never-ending list of features in any telephone system brochure […]
Least cost routing (LCR) as its name suggests, is a method of directing business calls via the cheapest available carrier depending on the destination and nature of the call. A viable option for SME’s who are spending too much on their outgoing calls LCR used to be accessible only to large organisations due to […]
Phone rage is defined as “extreme anger on the phone towards another person or organisation” and it is becoming more common. If you have a business phone system, you might unwittingly be upsetting your customers. Surprisingly, the number one cause of phone rage isn’t unwanted PPI claim calls, it is something called Interactive Voice […]
Expensive premium rate telephone numbers have been a bone of contention for consumers and businesses for years, but all that is about to change from 1st July 2015. Ofcom, the UK regulator for telecommunications, TV, radio and postal services, has ruled that companies utilising premium rate numbers MUST make their charges transparent. The days of […]
Switching broadband providers has undoubtedly gotten much easier in the last few years. However, one annoying obstacle remained. To initiate a change, you had to contact your existing broadband supplier and request a Migration Authorisation Code (MAC). No more MAC Code requests Now Ofcom has changed its code of practice and, from the 20th […]
The Samsung Galaxy range of smartphones has taken a bit of a beating over the last couple of years. Its lacklustre S5 model failed to keep up the increasing competition at the top end of the smartphone market. It was, therefore, essential that Samsung got the S6 right. Here’s our take on the […]
Wi-Fi Calling – What Does Will It Mean For Your Business? You’ll probably have seen the term ’Wi-Fi Calling’ cropping up in the press and online in recent weeks various mobile networks and phone providers prepare to launch their competing services. What is Wi-Fi Calling? Wi-Fi calling allows specific smartphones on certain networks to […]
The beginning of the year saw another flurry of takeovers in the mobile telecoms world as the first one; then another of the major UK networks has changed hands. Hutchison Whampoa, the owners of Three, bought O2 in January and then in February, BT bought the UK’s largest mobile provider EE. So how are these […]