Getting a decent deal from your broadband provider may not seem like a difficult task. However, when you have a VoIP office phone system in your business, then it gets complicated. The benefits of a VoIP phone system are obvious to anyone and we all know that broadband internet makes your office phone system so much […]
Last week we blogged about ways you can keep your office phone system safe. This week we are focussing on the VoIP phone system. We looked at providing some credible and effective methods to protect the customer details and trust in your business. So now we can focus on the actual threats that your VoIP office […]
In light of recent events, everyone has to be more careful about security. We need to safeguard everything from internet folders to your office phone system. It’s well known how lapses in security can be exploited by criminals who acquire confidential data for identity theft. It may be less known this activity can feed into […]
If you are starting up a new business, you are probably going to start small. It’s likely you have a great idea. If you managed to get financial backing already then you obviously have a great business plan. So you will need everything covered from stationery to your office phone system. Now comes the practical parts, […]
So the recent cyber attack on the NHS computer network this week has caught everyone by surprise. Imagine if this was your business, how it would affect everything from your computer networks to your VoIP Phone System. The BBC reports this could a problem on a much larger global scale. There are so far, an […]
Everyone uses the internet these days. It’s no surprise to anyone but is your connection fast enough? Is your office phone system also keeping up? Well, maybe you can solve both problems. If you imagine a market where customers can rate your service online or don’t even look at you without a fully optimised, working website. […]
Every new business naturally needs a small business phone system. Once you get up and running in your new business premises you can look at getting your message out there. On a tight budget, you may not be able to afford the most modern location for your new business but it’s important to get connected. […]
So your small business phone system isn’t up to scratch . . but things are ticking along nicely, you say? You have enough business, enough customers and enough staff. You provide high-quality customer service and your business knows how to meet high standards of customers satisfaction. Good news all round. However, there is one problem; […]
Customer Relationship Management is the bread and butter for successful businesses everywhere. Even with well-trained and talented staff the actual business telephone system you use in your business makes or breaks successful customer service. It’s basically what keeps your affairs in order and your customers happy. Did you know that with a Cloud-based phone system […]
Smart mobiles improve your office phone systems. Fact! So much time and money can get lost in business because of issues with communication. It’s safe to say that poor productivity in any business is due to similar problems. It is normally down to missing information, details recorded incorrectly or just a general lapse in communications. Bad customer service […]