Switching broadband providers has undoubtedly gotten much easier in the last few years. However, one annoying obstacle remained. To initiate a change, you had to contact your existing broadband supplier and request a Migration Authorisation Code (MAC).
No more MAC Code requests
Now Ofcom has changed its code of practice and, from the 20th of June, you will no longer require a MAC to switch from one provider to another. To migrate to another provider, all you need to do now, is place an order with your new internet provider, there is no need to request a MAC code. Under the new guidelines, responsibility for arranging the switch lies with the new supplier, as is currently the case with telephone services.
Smoother transfers
In addition to simplifying the broadband transfer process, the new Ofcom guidelines also require providers to ensure that the switching process does not result in any loss of service during the switch.
All in all these changes, which apply only to the Openreach copper and fiber