The world of telecommunications is changing. VoIP systems are changing the face of telephony forever. So what is VoIP and why is it important? We discuss some of the primary features of VoIP and find out where it fits in the future of telephony.
What is VoIP?
VoIP stands for voice over internet protocol. However, despite the slightly misleading title, VoIP isn’t limited to voice communications. In fact, VoIP includes voice, video and data conferencing. While efforts are being made to implement the video and real-time text aspects of VoIP, for the moment we’ll focus on the voice aspect.
So, how is it changing the way we communicate?
While a lot of companies are only starting to hear about it now, VoIP began its embryonic stages in 1973, when Danny Cohen created the first packet voice application. VoIP allows its users to make calls over broadband internet, rather than through the analogue phone system. This means that for the first time since the invention of the telephone, VoIP signals a movement away from analogue means of communication.
What can VoIP systems do for my business?
It’s all well and good knowing how it works and what it is, but how can it help companies to communicate? Let’s take a look at some of its benefits:
Financial Benefits of VoIP systems
VoIP calls are much cheaper than using a conventional telephone. You will also be able to make voice calls internationally, which previously would have amounted to a hefty phone bill.
Portability.
VoIP is available all over the world. You can use any broadband to log into your VoIP system and expect to get a dial-up tone. As long as you have internet, you will have VoIP.
Flexible
With VoIP systems you can continue to use your existing phone, with a VoIP converter. A VoIP converter plugs into your computer and switches your existing phone from analogue to broadband. VoIP systems also give you your own personal number, so your calls will come through no matter where you are or what phone you’re using.
Find out more about VoIP systems!
For more information about VoIP systems or to start your VoIP journey, contact us today!
